We recover the denied claims your practice wrote off and stop the next ones. Full-service billing is coming soon. You only pay when you get paid.
“Remend took on the old claims we had already written off and stopped working. Within days they recovered tens of thousands of dollars, with links to our clearinghouse and bank showing the deposits. Their automated system is better than any human could do. My advice: start by giving them all of your written-off claims, then watch the magic happen.”
Jonathan A. Feistmann, MD · NYC Retina
NYC Retina's team didn't change a thing. One setup call, access to their systems, and we did the rest. No new software, no new staff.
You sign a Business Associate Agreement and give us a login to your billing system and to each payer portal, each limited to this work. Nothing to install, no integration project.
The last two years of claims in the first week, then every new remittance as it arrives. Each denial is decided under the payer's own rules and deadlines.
The appeal or corrected claim goes out through the channel the payer requires, and the answer is read back. Nothing waits in a queue.
They keep submitting claims and posting payments exactly as today. Once a claim is denied, rejected or unanswered, we take it. Patient data stays under the BAA, minimum necessary, never sold.
Most practices start with Recover and add Prevent and Run as it proves out.
Get paid on the claims you'd written off.
Notes and claims that are right the first time.
“1-2 hours a day fixing notes.”
Your full-service billing company.
No. Your team or billing company keeps submitting claims and posting payments exactly as now. Once a claim comes back denied or rejected, or goes unanswered, we take it from there and they stop touching it.
A signed BAA, a login to your practice management system, and a login for each payer portal, each limited to this work. We read the claims and remittances ourselves. No exports, no spreadsheets, no weekly calls.
A share of cash actually received, agreed in writing before we start. No upfront fee, no subscription, no minimum.
We read the whole two-year book in the first week. Anything still inside its appeal window gets filed. Anything past its window is named on its record with the reason, so you know exactly what was lost and why.
Practices on ModMed and TriZetto today. If you are on something else, ask; the answer is usually a short one.
Twenty minutes with Zack: what is in your denial pile, what is still inside its window, and how the fee works.
Ready to start? Sign the BAA online. It covers data handling only and commits you to no fees.