Remend recovers the claims you've already written off. No software to install, no upfront cost — we're paid only a share of what we actually put back in your hands.
Payers deny claims in bulk, by algorithm. Fighting back means a person pulling the chart, writing the letter, and tracking the deadline — one claim at a time. No independent practice staffs for that.
A biller earning a percentage of collections makes almost nothing chasing hard denials. Writing them off is rational — for them. The loss is yours.
Each write-off is small. Across a year of claims and every payer you bill, they add up to real money that no one is accountable for recovering.
Found in your remittance data, worked through your existing portals.
38 recoverable claims found in your last 90 days of remittances. First appeal already repaid: $412.50.
No new software, no EHR access, no workflow change. We plug into the remittance data and payer portals you already have.
An autonomous engine reads your denials, drafts grounded appeals, files them, and tracks every dollar — while you watch it happen in a dashboard built for practice owners. Below: the real screens, with illustrative data.
Every remittance that hits your clearinghouse gets read the day it lands. Denials — and the silent downcodes a human never catches — drop into one queue. Nothing waits for someone to notice.
The engine reads the payer's own denial codes and picks the move: corrected claim, records appeal, downcode dispute, COB fix. Claims that genuinely can't win are closed with the reason written down — not buried in a report.
For each claim it gathers what the appeal actually needs from your EHR, clearinghouse, and payer portals: the remit line, the chart documentation, the auth record, the payer's own policy language.
The letter cites the denial code, the documentation, and the payer's reconsideration rules — specific to this claim, not a mail-merge template. Ready in minutes, not on someone's someday list.
Payer portal, clearinghouse, or paper — whichever channel this payer actually answers. Deadlines tracked, every submission logged, responses watched until the payer moves.
Your dashboard shows every claim — recovered, submitted, in progress, or closed with a reason. No black box, no monthly PDF. Our fee is invoiced on posted cash only, after it's in your account.
Recovered
$011 claims paidSubmitted & watching
27$31,406 · last checked todayIn progress with the machine
14$18,972Waiting on your staff
31 call · 2 postingsWeek of July 14
12 appeals filed. Aetna paid CLM-2381 in full — $412.50 posted to your account. 2 downcode disputes went out with the chart attached. 1 claim closed as not winnable, reason on its page. Our fee invoices on posted cash only.
Estimate method: CMS Medicare Physician & Other Practitioners data (2024) — the typical range (25th–75th percentile) of Medicare allowed dollars per physician in your specialty, multiplied by the share of denied-then-abandoned dollars that is typically recoverable. It is a screening estimate, not a quote; the audit replaces it with a number computed from your actual remittances.
These are claims you've already written off to zero. If we recover nothing, you pay nothing — and you've lost nothing.
— The whole deal
We operate as a HIPAA Business Associate and sign a BAA with every practice. No patient-identifiable data moves until it's in place.
The free audit can run on payer, denial code, amount, and date alone — no patient names required.
We work inside your current clearinghouse and payer portals. No new software, no EHR access required.
Your claims data is used to recover your money. That's it.
We send only the data needed to work each claim, and strip identifiers from anything that doesn't require them.
No. We recover claims that have already been written off — money that's currently going to zero. Your billing company keeps doing what it does; we work the pile they've moved on from.
A remittance (835/ERA) export and an aged accounts-receivable report. Most clearinghouses — Availity, Waystar, Office Ally — produce both in minutes, and we'll walk you or your biller through it.
A share of recovered dollars, agreed in writing before we start. No upfront fee, no subscription, no minimum. If we recover nothing, you owe nothing.
Reports tell you what was denied. Someone still has to read the codes, find the winnable ones, draft the appeal, file it, and track it to payment. That labor is exactly what doesn't pencil for a busy practice — and it's the entire thing we do.
Two ways in. Talk to the founder first — or skip straight to the paperwork and let us start from your real denials.
Twenty minutes with Zack — what's in your denial pile, what's recoverable, how the contingency works. No paperwork first.
Or leave your details and Zack will reach out:
Prefer email? zack@remendhealth.com
Sign the HIPAA Business Associate Agreement now — five fields, two minutes. Then our first call starts from your actual remittances instead of a pitch. The BAA covers data handling only; it commits you to no fees and no engagement.
Or email directly: zack@remendhealth.com